Operations Manager

Job Overview

Source Forward is seeking an experienced Operations Manager to oversee the day-to-day execution of our energy solutions projects across New York City. You will be the operational backbone of our growing team, ensuring projects are delivered on time, within budget, and to the highest quality standards.

In this role, you will coordinate between sales, engineering, and contractor teams to streamline project delivery, manage vendor relationships, and continuously improve our operational processes as we scale.

Key Responsibilities

• Manage end-to-end project delivery for EV charging, energy upgrades, and building efficiency installations
• Coordinate with contractors, vendors, and utility companies to ensure timely project completion
• Develop and maintain project schedules, budgets, and resource allocation plans
• Build and manage relationships with installation contractors and equipment suppliers
• Implement and improve operational processes and workflows
• Track project metrics and provide regular status reports to leadership
• Ensure compliance with NYC building codes, permits, and safety regulations
• Manage inventory and logistics for equipment and materials
• Handle customer communications regarding project timelines and updates
• Identify operational bottlenecks and implement solutions to improve efficiency

Qualifications

• Bachelor's degree in Business, Operations Management, Engineering, or related field
• 5+ years of experience in operations, project management, or construction management
• Experience managing contractors and vendor relationships
• Strong understanding of NYC building codes and permitting processes (preferred)
• Experience with project management tools (Asana, Monday, or similar)
• Excellent organizational and multitasking abilities
• Strong communication and problem-solving skills
• Ability to work in a fast-paced, growing startup environment
• Experience in clean energy, construction, or real estate industries (preferred)
• PMP certification a plus

Benefits & Perks

• $60K - $90K base salary with performance bonus
• Flexible work arrangements with hybrid remote/in-office options
• Professional development budget
• Opportunity to build and shape operations at a growing clean energy company
• Collaborative and mission-driven work environment